FAQs
DELIVERY / ENVIO
Once the purchase is made, you will receive an email with the confirmation of your order and we will start the printing of your copy, which will later go through a quality check, signed and numbered. Once the shipment is made, we will send you an email with the tracking number. This process can take up to a maximum of 9 days.
The shipping rate is calculated during the Checkout process, all our photos are sent from Barcelona inside a study cardboard tube.
Important: For shipping to Canary islands please contact us before placing your order.
Importante: Para envíos a Islas Canarias por favor contáctenos antes de realizar su pedido.
RETURNS / DEVOLUCIONES
All our copies are custom made to order and cannot be returned.
LIMITED EDITION COPIES / COPIAS EDICIÓN LIMITADA
All our copies are limited editions in format and quantity, duly numbered and signed by the artists.
PAPER AND FINISHING QUALITY / ACABADO Y CALIDAD DEL PAPEL
All our copies are made in Giclée 100% cotton 308 grams professional paper with a matte finish.
SECURITY IN OUR PAYMENTS / SEGURIDAD EN NUESTROS PAGOS
Payment on our website is completely secure. EDELMO accepts the following methods of payment: Visa, American Express, Mastercard, PayPal and Stripe.